Our Services - Telecoms, Connectivity & Digital Solutions

We help you simplify the technology your organisation depends on every day, bringing together connectivity, mobile, voice, IoT, security, device management, AI and responsible technology into a clearer infrastructure approach shaped around your people, sites, systems and operational pressures.

About us

Active Digital in numbers

0%
Customer retention rate
0s
Average time answering calls
0m
Average resolution time
No off-the-shelf packages
No network bias

Big enough to cope. Small enough to care.

You do not need a large internal team to make better decisions about mobile, connectivity and communications. We help SMEs review their current setup, understand where they can improve value and get the right support in place. If your mobile contracts are coming up for renewal, ask us for a free, no obligation quote.

Services built around operational need

Every organisation has different pressures. You may need resilient connectivity across multiple sites, secure communication for hybrid teams, mobile voice recording for compliance or better visibility across devices, users and suppliers.

We bring those services together as one consultative digital infrastructure partner. This helps you reduce downtime, improve resilience, strengthen control and return time to your internal teams.

  • Business Mobile & SIM

    We help you manage mobile as a service, not a standalone purchase. That means clearer visibility across users, devices, SIMs, contracts and support, with practical help when your team needs it.

    • Business Mobiles

      We supply and support business mobiles that fit your users, roles and working environments. Ensuring mobile works as part of your wider digital infrastructure, we help you manage device choices, upgrades, replacements and lifecycle planning.

    • eSIM & Multi Network

      When your teams move between sites, rural locations or areas with variable signal, relying on one network can create avoidable disruption. We help you assess eSIM and dual network options that support flexible device use and keep users connected when coverage changes.

    • Device Management

      Business mobiles carry sensitive data and often provide access to critical systems. We support device management that helps you control users, apps, policies, updates and access across your mobile estate, reducing risk and giving internal teams clearer oversight.

    • Apple Business Manager

      Apple Business Manager helps organisations deploy, configure and manage Apple devices more efficiently. We help you connect Apple Business Manager into your wider mobile strategy, so devices can be set up securely, assigned correctly and managed with less manual administration.

    • Mobile Voice Recording

      For regulated teams, mobile calls may need to be recorded for compliance or quality control. We help you implement mobile voice recording that supports clearer records, stronger oversight and compliant communication, including users working overseas.

    • Apple Financial Services

      Keeping Apple devices up to date can be difficult when budgets, refresh cycles and user requirements do not align. We help you explore Apple Financial Services as part of a structured device strategy, giving you a clearer way to plan investment and manage upgrades.

    • Active Care

      Lost, stolen or damaged devices can quickly disrupt your teams and place pressure on internal support. Through Active Care, we help protect business mobile devices and make repair, replacement and support processes easier to manage.

    • Active Insights

      Active Insights gives you direct access to your O2 and Active VIP accounts in one place. You can manage user names, cost centres, SIM swaps, bars, subscriptions and support, helping everyday mobile account changes happen faster.

    • IBM MaaS360 MDM

      IBM MaaS360 MDM helps organisations manage and secure mobile devices across complex estates. We help you use MaaS360 to apply policies, control access, manage applications and support governance across users, locations and device types.

    • Active Store

      Active Store gives your users a controlled route to request approved mobile devices, accessories and services. We help you reduce procurement complexity, improve visibility and give internal teams a simpler way to manage mobile requirements.

  • Connectivity & Voice

    Reliable communication depends on the infrastructure behind it. We support broadband, leased lines, VoIP, networking and site connectivity so your team can stay connected across offices, homes, project sites and operational environments.

    • Business Broadband

      Business broadband supports the everyday connectivity your organisation depends on. We help you assess options such as SoGEA, FTTP, mobile broadband and backup connectivity, giving your team reliable access to cloud platforms, VoIP, video calls and business systems.

    • Business Phone Systems

      A business phone system should make communication easier, not create more admin. We help you review, design, install and support phone systems to give your organisation clearer control.

    • 5G SIM Router

      A 5G SIM Router gives your organisation a flexible way to connect sites, devices and operational systems using mobile network connectivity. We plan, configure and support router solutions for temporary sites, remote locations, IoT estates and backup connectivity.

    • Leased Lines

      Leased lines give your organisation dedicated, fixed-bandwidth connectivity for business-critical work. We help you design and manage leased line services that support cloud systems, VoIP, large file transfers, private network access and consistent performance.

    • VoIP

      VoIP phone systems offer your organisation a more flexible way to manage calls across offices, remote users and mobile working environments. We help you move from ageing phone systems to cloud-based voice services that are easier to manage, support and scale.

    • Vehicle Connectivity

      Vehicles, vessels and trains need reliable connectivity in challenging environments. We help you deploy cellular, satellite and router-backed solutions that improve signal, support onboard systems and keep critical communications connected while moving.

    • Disaster Recovery

      Connectivity failure can create serious operational and financial impact. We help you deploy strengthened failover using cellular, satellite and backup voice options, keeping sites, systems and teams connected when primary services go down.

    • Networking

      Your network affects how well connectivity performs inside the building. We provide router setup, remote management, mesh systems and wireless access points, helping improve reliability and day-to-day user experience.

    • Starlink & Satellite

      Some sites need connectivity where fixed-line services are limited, delayed or unavailable. We help you plan and deploy Starlink and satellite connectivity for remote locations, temporary sites and backup resilience.

    • Dedicated Connectivity

      Dedicated ethernet connectivity gives your organisation a dedicated connection between two locations. We help you use business Ethernet to support private data transfer, site-to-site communication, voice services and operational systems.

    • Network Resilience

      Network resilience helps keep your organisation connected when primary services are disrupted. We help you plan backup connectivity, failover options, mobile broadband, satellite and blended connectivity models that reduce downtime.

    • Gamma Connectivity

      As a Gamma Technical Alliance Partner, we help organisations access reliable, secure and robust connectivity solutions. We provide Gamma broadband, Ethernet and wider network services with clear advice and managed delivery.

    • Construction Site WiFi

      Construction sites need connectivity before permanent infrastructure is often ready. We help you deploy construction site WiFi, Starlink, satellite and mobile-backed options that support site offices, project teams, reporting systems and connected equipment.

    • Comapi Web Based SMS

      Comapi Web Based SMS gives your organisation a clearer way to send customer updates, alerts and operational messages. We help you use web based SMS as part of a controlled communications approach rather than relying on individual handsets.

    • iPECS Phone Systems

      Bring calls, messaging, video and collaboration into one flexible business communications platform. We help you design, install and support iPECS solutions for office, remote and multi-site teams.

  • IoT

    Connected devices need dependable service, not just active SIMs. We help keep assets, routers, gateways and fleet environments connected and visible, giving you stronger control across operational sites and mobile environments.

    • IoT SIM Card

      IoT SIM Cards help connected devices send data and stay online across different environments. We support SIM options, multi network connectivity and managed visibility so your connected estate is easier to control.

    • Multi Net SIM

      IoT devices often operate across changing locations and mixed network coverage. We provide Multi Net SIM solutions that connect across multiple networks, helping reduce dropouts and keep remote assets, sensors and equipment online.

    • Gateway Router

      Gateway routers help connect IoT devices and operational systems to the networks they rely on. We support router setup, configuration and ongoing management so data can move reliably between devices, systems and wider infrastructure.

    • Fleet Management

      Fleet operations need visibility across vehicles, drivers and assets in real time. We provide IoT connectivity and tracking solutions that help you monitor location, improve route planning, support compliance and keep your mobile operations connected.

  • AI Solutions

    AI decisions feel easier when they are grounded in real business needs. We help you assess readiness, identify useful opportunities and adopt AI safely, with guidance that protects your data and supports practical improvement.

    • Active Digital AI

      Active Digital AI helps organisations understand the future of technology in a clear and useful way. We provide AI training, readiness reviews, innovation workshops and longer-term guidance, helping you move forward with confidence and control.

    • AI Consultation

      AI consultation gives your organisation a clear starting point. We help you assess readiness, identify opportunities, review risks and understand where AI could support practical business outcomes.

    • Fractional AI Support

      Fractional AI Support gives your organisation access to ongoing AI guidance without needing to appoint a full-time specialist. We support planning, governance, vendor evaluation, proof-of-concept work, implementation support and workforce upskilling.

  • Device Sustainability

    Responsible technology starts with better choices across the full device lifecycle. We support pre-loved devices, certified technology recycling, buy-back and secure disposal to help reduce waste while keeping data protection and value in focus.

    • Pre-Loved Devices

      Pre-loved devices help organisations extend the useful life of quality technology while reducing unnecessary spend. We provide professionally graded pre-loved devices, helping you equip users responsibly without always buying new.

    • Technology Recycling

      Technology recycling gives your organisation a secure and responsible route for unwanted or end-of-life equipment. We help with buy-back, collection, certified data wiping, hard drive shredding and responsible disposal where required.

  • Other Services

    Some technology challenges need a wider view. We support digital transformation health checks, renewable energy and paperless forms, helping you improve efficiency, reduce complexity and make more informed infrastructure decisions.

    • Digital Transformation Health Check

      A digital transformation health check reviews your connectivity, communications, mobile, devices, security, AI readiness, and support. We identify what’s working and what’s slowing you down so you can prioritize the right technology improvements.

    • Renewable Energy

      Renewable energy is part of responsible infrastructure planning. We help you explore Solar PV, Battery Energy Storage Systems, EV charging, energy management and net zero planning with support shaped around your commercial, operational and sustainability goals.

    • Paperless Forms

      Paperless forms help you replace manual paperwork with secure digital forms that work across devices. We help you capture data, signatures, images, documents and location information more efficiently, supporting smoother workflows and less admin.

Support for complex organisations and growing teams

We work with organisations where connectivity, compliance and communication directly affect performance. That includes SMEs, construction and infrastructure teams, professional services firms, regulated environments and multi-site operations that need dependable support without unnecessary complexity.

A construction site may need fast temporary connectivity, Starlink, IoT monitoring and mobile resilience. A professional services firm may need secure communication, leased lines and compliant call recording. A regulated organisation may need stronger endpoint control, mobile voice recording and clear governance. A multi-site operation may need a more consistent way to manage connectivity, mobile users, devices and suppliers.

We support these environments by looking at how everything connects. Connectivity affects VoIP. Devices affect security. Mobile estates affect compliance. Recycling affects data protection. AI affects governance. We help you make these decisions together, not as isolated purchases.

We work with organisations that need more than a supplier.

Built for complexity. Delivered with care.

You need a partner that understands infrastructure, asks the right questions and stays accountable after the solution goes live.

Our experience spans connectivity, IoT, mobile, communications, security, devices and responsible technology. That breadth allows us to look at the whole environment, not just one service in isolation.

0+
Years of experience
£0K+
Infrastructure project delivery
£0+
Technology donated to young people

How we work

We keep our process clear, collaborative and focused on your operational reality. Every recommendation is shaped by a clear understanding of your organisation and the way your infrastructure needs to perform.

Discovery

Review sites, users, systems, suppliers, risks and goals.

Design

Build a practical plan shaped by resilience and value.

Deployment

Manage delivery across connectivity and wider change.

Development

Stay involved with responsive support and guidance.

Better control across your technology estate

Technology estates often become harder to manage as organisations grow. New users join, sites change, contracts renew at different times, suppliers multiply and internal teams lose visibility of what is in place.

We help bring that back under control by reviewing the services you already use, identifying where risk or duplication exists and creating a clearer structure for support, ownership and future planning.

This can help you:

  • Reduce downtime across critical systems
  • Strengthen compliance and governance
  • Support hybrid and mobile teams
  • Return time to internal IT and operations teams
  • Improve visibility across users, devices and sites
  • Reduce avoidable supplier complexity
  • Improve resilience across connectivity and communications

We focus on practical improvements that make daily work easier, not change for the sake of it. for support, ownership and future planning.

Shop our latest graded pre-loved devices in the Active Digital store

Choose a more sustainable way to equip your team. Our pre-loved devices are professionally graded, ready for business use and help extend the life of quality technology while reducing unnecessary waste. Stock changes regularly, so explore what is available today.

Visit Active Store

Responsible technology as part of service delivery

Responsible technology is part of how we think about infrastructure. Devices, energy, data security and end-of-life equipment all carry commercial, environmental and governance implications.

We help you consider responsible options without compromising performance or reliability.

This can help you:

  • Pre-loved device options where suitable
  • Secure technology recycling
  • Renewable energy planning
  • Better lifecycle planning across mobile and endpoint estates
  • Certified data wiping and responsible disposal
  • Device reuse and buyback
  • Road to Net Zero awareness

We focus on practical improvements that make daily work easier, not change for the sake of it.

Learn more
Let’s build the right solution

Find the right service for your organisation

Whether you’re reviewing telecoms services, replacing legacy systems, or simplifying your technology estate, we can help identify the right next step and build solutions around how your organisation operates.

Speak to our team about your digital infrastructure requirements and we will help you understand the best way forward.