09.11.2021 NEWS

Active News Bites – November 2021

Apple Business Manager

Whether your organisation has ten devices or ten thousand, Apple fits easily into your existing infrastructure. Zero-touch deployment allows IT to configure and manage remotely, and IT can tailor the setup process to any team. So, every Mac, iPad, iPhone, and Apple TV is ready to go from the start. Apple Business Manager is a web-based portal that helps you deploy iPhone, iPad, Mac, and Apple TV is the easiest way possible. The portal enables you to easily provide employees with access to Apple services, set up device enrolment and distribute apps, books and software – all from one place.

With Apple Business Manager – you’re in control

Devices
Enrol devices to be set up automatically with mobile device management (MDM). Streamline and customise the setup process for employees.

Content
Easily buy apps and books for employees. And distribute custom apps within your organisation.

People
Create managed Apple IDs for employees and assign privileges for additional users on your IT team.

Apple Business Manager Benefits: 

  • Provides centralised portal to manage device deployment, purchase and distribute content and managed roles within the organisation.
  • Enables zero-touch configuration for IT.
  • Allows for streamlined, customisable setup.
  • Enables mandatory and non-removable MDM enrolment.
  • Allows iOS supervision to enable capabilities like clearing Activation Lock or managing additional settings.

How to get Started with Apple Business Manager?

Apple for Apple Business Manager when purchasing iPhone, iPad, or MacBook models for your employees through Active Digital. Previously purchased devices can’t be placed in Apple Business Manager.

Configure Apple Business Manager with your MDM software. Whether your business uses a cloud-based or on-premises server, MDM solutions are available with a variety of features and pricing for ultimate flexibility. Furthermore, each solution utilises the Apple management framework in iOS, iPadOS, macOS and tvOS to manage features and settings for each platform.

You can talk more about Apple Business Manager with your Account Manager or send an email: businessteam@activedigital.co.uk.


COP26: How the tech industry is rising to
climate change

The 26th annual COP26 summit is running until 12th November 2021. The summit aimed at bringing parties together to accelerate action towards the goals of the Paris Agreement and the UN Framework Convention on Climate Change. For nearly three decades the UN has been bringing together almost every country on earth for global climate summits. The UK is working with every nation to reach agreement on how to tackle climate change. World leaders have arrived in Scotland, alongside tens of thousands of negotiators, government representatives, businesses, and citizens for twelve days of talks. Not only is it a huge task but it is also not just yet another international summit. Most experts believe COP26 has a unique urgency.

A survey from Deloitte shows that climate is a top concern for Millennials and Gen Zs, who make up over 80% of our people globally. It was clear we needed to do something more impactful. Here at Active Digital, we have put climate on our agenda some years ago. We are committed to reducing our emissions and have made progress in reducing our carbon footprint as well as working towards a paperless office.

In summary, climate change is absolutely a global issue and it’s critical for businesses come together to tackle this issue. It is clear to understand that no single company, industry, or individual can address this alone. We need collaboration and through summits such as COP26 are critical for driving change.

You can read more here: https://www.activedigital.co.uk/cop26-how-the-tech-industry-is-rising-to-climate-change/

 


Rewriting the Rules of Customer Experience

The changes of the last twenty months are not only rewriting the rules of how we live in the present but changing how we might live going forward. In many ways, the world will never be quite the same. This pandemic has shown that working from home can be done successfully and effectively. Furthermore, this shift allows employees to have a better work-life balance.

Over the last year, we have seen an increase in businesses reaching out to their customers just to ‘check-in’ and see how they are. Many companies have shifted from asking customers questions about their product and started to simply ask “how are you?” or “what are you doing with your day today?”. Companies made this shift because, during the pandemic, many people stopped buying many items that they no longer deemed essential, or useful in the short term.

Our focus right now is to engage in creating meaningful relationships with customers. If you do this successfully, organisations need to build customer loyalty and retention at the same time. From small business to large corporations, everyone is working hard to create a digital-first world which sees changes in how we are interacting with our customers. With screen time rising and customer behaviours changing, customer service teams must flex to embrace new ways of working.

Now is the time for us to navigate this challenging landscape and once again, show our customers why we continue to be champions of customer experience. How we make our customers feel is often what they remember most. So, whether your communication is online or offline, it is a great time for organisations to really differentiate on their service experience, just like Active Digital do so well.


Referral to Active Digital

Maybe you know someone who’s contract is coming up for renewal in the next six months?

Why not put them in contact with one of the team at Active Digital, we can provide them with benchmark quote (on any network). An independent and impartial telecoms provider through four decades of experience!

By referring someone to us by 30 November 2021, you’ll be entered into a free prize to win a SIM Free iPhone 13 128GB. No purchase necessary. The iPhone 13 has the most advanced dual-camera system ever on iPhone. Lightning-fast A15 Bionic chip. A big leap in battery life. Durable design. Superfast 5G. And a brighter 6.1-inch Super Retina XDR display. From 10 mobiles to 1000 mobiles, with Active Digital, you’re in good company. Our team are standing by to help businesses today for a more digital tomorrow.

Refer today

 

Let’s talk. 01892 835522