The focus on the customer experience means that when a customer chooses to work with an accredited O2 partner they can be assured they will receive first class products and services combined with the partner’s expertise from a trusted representative of the O2 brand.
At the awards, Active Digital scooped both awards for customer excellence and digital excellence. A fantastic example of our commitment to our customers and our digital strategy.
Jason Phillips, Head of Partner Channels for O2 Business, commented, “A massive well done and thank you to all our Partners who achieved a 2019 Excellence Award. These Partners have continued to over deliver on our joint digital ambitions, as well as providing an incredible experience to our customers. He continued, “The O2 Direct Partner Network has gone from strength to strength since its re-launch in 2015. Each partner’s invaluable contribution is reflected in the number of awards achieved themselves, with a record number achieving a Customer and Digital Excellence award.”
The awards ceremony was rounded off with a light-hearted keynote from former professional footballer, Ray Parlour, who played as a midfielder from 1992 to 2007. He spent his career playing for Arsenal, Middlesbrough, Hull City.