27.04.2022 BLOG

Five Reasons to Choose Gamma Horizon

Every day, more companies are moving away from a traditional PBX, transitioning to a hosted solution able to leverage all the benefits that cloud-based telephony has to offer. Horizon Cloud PBX is Gamma’s complete business phone system – a hosted communications service that provides businesses with extensive fixed and mobile telephony capabilities, accessed via an easy-to-use web portal that enables you to take exacting control of your telephony.

VoIP has been around since 1995 and is well established with an estimated 204 billion corporate consumers of VoIP by the end of 2020. Gartner predicts that by the end of 2021 90% of IT leaders will cease purchasing traditional on-premise phone systems. Usage and reliability of VoIP is now well established and more reliable than traditional systems because in the case of equipment or line failure, calls can be easily re-routed. Gamma Telecom is a UK leading provider of wholesale telecoms solutions and offers a full service hosted communications system, known as Gamma Horizon.

Active Digital has been an accredited Gamma partner for over fifteen years and as such, we have the expertise and experience to help you choose one of our hosted telephony systems in partnership with Gamma. Together with Gamma Horizon, we can give your business a feature rich communication system complete with competitive pricing to suit all business needs. 

5 ways your business benefit from Gamma Horizon

All businesses can benefit from Gamma Horizon, with a variety of small, medium, large, single or multi-site firms already working with the technology.

  1. Gamma Horizon is a feature rich, cloud based communication system which is ideal for future proofing your business
  2. Our team can install Gamma Horizon on your premises using dedicated fibre connections or managed ethernet circuits to provide reliable, high voice performance at all times.
  3. This is a cloud based technology system, you won’t require any overly expensive installation and hardware costs at your premises, there are no high setup costs.
  4. Each license has a cost-effective monthly subscription payment, and each license type reflects your usage ensuring great value for money. Once installed, internet-enabled devices on the system can be used across multiple offices and physical locations, with the ability to keep the same phone numbers
  5. Improved customer service for your business and your end customers

Intuitive Dashboard and Smart Features

Gamma Horizon gives you an intuitive dashboard and features such as call forwarding plus the ability to answer calls with personalised customer details, it will improve your customer experience. The hosted handsets connected to the system ensure you never miss calls and can give quicker callbacks. Through call logs, areas of improvement can also be discovered, such as reducing waiting times.

We can provide three different licence types for Gamma Horizon and will work hard to find the best solution for your business for today and tomorrow. Our licences include:

  • Standard license
  • Premium license
  • Mobile license

The standard license comes with a standard handset and voicemail, ideal for common areas where outbound calls are the priority.

Premium license offers more features; designed for desk-based staff it’s a unified communications plan with call forwarding, speed dials, and many more advanced options.

The mobile license makes Gamma Horizon ideal for remote workers as well as desk staff. It can be used via an app and staff will be able to receive calls just as they would in the office.

Horizon for Microsoft Teams

A business-grade cloud PBX for Microsoft users

Businesses looking to enable voice within their Microsoft Teams can now use Horizon for Microsoft Teams to make and receive calls globally, and benefit from a feature-rich, cost-effective alternative to Microsoft Calling Plans. Benefit from our highly available, carrier-grade voice network and the features of a traditional on-premises PBX, hosted within the cloud, for a long-term solution with no large upfront outlays.

Horizon for Microsoft Teams enables your business to use Microsoft’s Teams application as a Horizon endpoint to make and receive telephone calls using Gamma’s Direct Routing capability.

This allows you to take advantage of your existing Microsoft infrastructure with Horizon to support complex business voice requirements, all provisioned within a simple application.

What do I need?

For an organisation to enable Horizon for Microsoft Teams, the following components are required:

Office 365 Enterprise subscription (E1, E3 or E5)
Microsoft Phone System add-on (with E1, E3)
A Horizon subscription with the Horizon for Microsoft Teams bolt-on
An internet connection

Need Expert Advice?

Chat to us or ask for a Gamma Horizon demo. Please contact our expert Horizon team on 01892 835522 or book an appointment here

Let’s talk. 01892 835522

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