06.12.2019 NEWS

Active News Bites – Active Digital Repairs

Introducing My Active Digital Repairs!

Active Digital are delighted to announce that we are now even more mobile, offering business mobile phone repairs.

From January our mobile repairs will be hitting the streets of the UK.

Offering repairs such as:
Cracked screen
Charging port
Microphone
Home button
So if your phones have seen better days, our Apple Accredited technician, is available to carry out repairs to your business Apple devices at your office. Making your mobile communications even easier. If we deem your handset unrepairable, same day replacements will be available.

Our online booking service is available now, talk to us on Live Chat to book with My Active Digital Repairs.

Follow us on social media and don’t forget to look out for our repair service travelling the UK.


We went Go Karting!

There appears to be a few Lewis Hamiltons in the team!

In November we had a wellbeing afternoon of Go Karting and BBQ’s (yes in November!) at Buckmore Park, Chatham.

It was freezing cold but that didn’t seem to make a dent in the fun that we all had. Team Active Digital are all rather competitive, resulting in a few penalties and a demotion to 4th place for some (Calvin and Alfie!!) Richard Groves came in 2nd with 33 laps and was pipped to the post by Dan who completed 34 laps with the best time of 52.985 seconds!

We all paired up with another team member and we saw Alex and Dan come 3rd, Victoria and Richard 2nd and Tom and Ben 1st! Well done everyone.

If you’re a regular to the newsletter you would have seen we went to Go Ape a few months back as we mentioned how important it is to have a break from the office. It gives the team time to take a step back and relax. Although going full throttle around the race course doesn’t sound to relaxing but certainly cleared the head and gave us focus on something a little different!

Wellbeing is something we monitor in the office using our dedicated wellbeing questions on the hub. Speak to the your Account Manager today, about having a zoom call to discuss the benefits this app could bring to  your business.


LEVC’s Electric Taxi

Keep an eye out for Active Digital appearing on a select few of LEVC’s Electric Taxi’s.

We have partnered with our customer to brand their electric taxi’s with our logo, how exciting!  If you have ever been in the back of one of their taxi’s and connected to the Wi-Fi, then that is because we have supplied them with the equipment to do so. They offer free passenger Wi-Fi to over 2000 taxies, keeping you connected in and around London.

The deigns are underway and we can’t wait to start seeing them around. If you happen to stumble across one, make sure you take a selfie and share it to social media, remembering to tag us.


O2 Customer Satisfaction Text Message

Hopefully you received an email from us about O2 Customer Satisfaction text message that you might receive.

As part of the customer satisfaction programme, O2 run regular text surveys. These are randomly sent during your contract term, to monitor the network along with Active Digital’s service delivery performance. It’s really important for us to receive feedback from our customers – this way we can maintain and continuously improve our service, which we hope you already find excellent.

You can expect a text on the following days:
• Tuesday 3rd December
• Tuesday 17th December

If you receive, or have received a text message recently, we would be very grateful if you could please take a moment to complete the short survey giving us the best possible score.

Any questions on this survey please contact our support team on 01892 835522.


As a final newsletter of 2019, we would like to take this opportunity to wish you all a very Merry Christmas and a prosperous, healthy New Year.

Thank you for being a loyal customer to Active Digital. We have lots of exciting things coming up in 2020!

Remember to follow us on social media to keep up-to-date on everything we are doing over the festive period.

If you need us out of hours please remember to email support@activedigital.co.uk

Merry Christmas from all the team!

Let’s talk. 01892 835522