Active Care

Every 4 seconds, a smartphone, tablet or other device is lost, stolen or damaged in the UK. That adds up to 8 million incidents every year*. Active Care offers protection against accidental damage as well as breakdown and loss. Offering peace of mind, we can protect you and your business when you need it most and will help you get back to full speed in no time at all.

Active Care – Our Repair /Replacement Service

This service is strictly limited to handsets owned by or previously purchased from Active Digital and to the device IMEI and/or serial number recorded by Active Digital. In the event that a mobile number associated with this device’s IMEI or serial number is to be disconnected or ported away from Active Digital then any Active Care agreement will immediately become void. Other Terms and Conditions apply

Seven Benefits of Active Care

  • If you’re starting a new contract with us or renewing an existing one, you can add Active Care to your account at the same time
  • Personal service – all business customers will be looked after by a dedicated account manager
  • Delivery at your convenience. You can have your replacement phone delivered to you anywhere, not just your billing address
  • Competitively priced so you receive the best value for your business
  • Drops and accidental damage cover. We repair hundreds of mobile devices every month and even if you drop it or the screen gets cracked – you’re covered.
  • Worldwide cover – keep your device with you when you travel and our policy will cover you during your trip.
  • Active Care is designed for a fast, effective response, so you can get back up and running, and stay connected – whatever happens

Like to learn more?

Ask about our pricing or anything else. Our knowledgeable team are standing by, ready to help.

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