“Working with Active has ensured that we provide a first class service for our company, issues are dealt with promptly and constructively and we receive regular updates on new service opportunities. Active have also helped to ensure that we keep our costs under control and monitor adherence to the contract with the mobile network.”
“Working with Active has ensured that we provide a first class service for our company, issues are dealt with promptly and constructively and we receive regular updates on new service opportunities. Active have also helped to ensure that we keep our costs under control and monitor adherence to the contract with the mobile network.”
At Active Digital, timely and reliable customer support is a core pillar of our service model. Over the past 12 months, our Service Desk has consistently delivered strong performance against demanding Service Level Agreements (SLAs), ensuring business customers receive fast, transparent, and effective support whenever issues arise.
Watch the video from Dale Hill Hotel and Golf Club to see how we provide a reliable telecoms and digital solutions for their business.
Transparent competitive pricing with regular billing reviews to keep control of your costs throughout the lifecycle of your contract
Dedicated Relationships: Long-term support teams, high staff retention, proactive account management
We answer 98% of all calls personally within just 3 rings, and you won’t be placed in a queuing system or be asked to use an AI chatbot
Award winning customer service loved by over 800 companies across the UK and Ireland
An experienced onboarding and device deployment team to give you a great start from day one
Live mobile network changes to keep on top of your account, with our exclusive, Active Insights app and web portal
Whatever your business telecoms requirements, ask for a free, no obligation review today. We leverage our strength as an independent, impartial provider to review the market – so you don’t have to. Whatever you need, we got it.
Through our partnership with Apple, we can help our customers make the most of iPhone and iPad. We can provide Apple Business Manager where required, enabling businesses to easily deploy and configure Apple devices purchased directly through us with streamlined setup and management.
Furthermore, it is easier than ever to bring Apple products into your workplace with innovative financing options through Apple Financial Services and Active Digital. Get the products and services you need, exactly when you need them. Apple Financial Services also helps keep costs low by accounting for the high residual value of Apple devices up front. Flexible upgrades give you complete control of your refresh cycle, and with clear and straightforward terms, the experience is simple and friendly.
Our friendly, efficient and knowledge team work hard to truly understand your business needs. Their role, as well as managing your account is also to assist in finding solutions to benefit your business and help control costs. We handle the complete lifecycle of all our projects from onboarding all the way through to day-to-day account management. We employ a brilliant team of knowledgeable professionals to look after our clients every need – giving you a seamless service delivery time after time. With Active Digital, you’re in good company.
