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We are not the only ones who think we are a great organisation to partner with…

At Active Digital, our dedicated and commitment to our customers and our employees has helped us achieve awards and accreditations we are truly proud of. We’ve been receiving awards since 2005 and have done so every year thereafter.



2008

Confirmed finalist for two awards

Confirmed finalist for two awards at the National Customer Service Awards!

‘Highly commended’

‘Highly commended’ for delivering an excellent customer service at the Kent Business Awards 2008

Active Digital finalists for customer excellence award!

Active Digital finalists for customer excellence award!

At the Kent Invitca Chamber Excellence Awards 2008, Active Digital was delighted to scoop another award in the category of ‘Customer Excellence’. We were thrilled to receive and receive recognition from Kent’s largest chamber for our commitment to our clients.

Certified NOKIA Expert Mobility

Active Digital is a certified NOKIA Expert Mobility Partner offering customised support for mobile device management including Wireless Email, Nokia Intellisync and applications.

o2

Approved Partner to be invited to join the ‘Centre of Excellence’ programme which involves Active Digital managing O2 customers on behalf of the network. This accreditation shows great strength of trust, reliability and partnership.

2007

National Customer Service Award Winner!

National Customer Service Award Winner!

At the National Customer Service Awards 2007, we won the prestigious award of Customer Service Team of the Year - Business to Business for our innovation and commitment to customer service. For this award, we fought off strong competition from RAC and Alfred McApine Plc.

Finalist at the Fast Growth Business Awards

Finalist at the Fast Growth Business Awards

At the prestigious Fast Growth Business Awards 2007, held at the Grosvenor House Hotel, London, we were shortlisted and commended for being one of the fastest growing businesses in the UK in this category.

Diamond Award for Customer Satisfaction

Diamond Award for Customer Satisfaction 
(Highest accreditation possible)

For the second year running, we have taken part in an independent customer satisfaction survey carried out by QMS Plc. Active Digital achieved an overall satisfaction rating of 95.56%. We received a score of 95.14% for staff performance and 96.79% for service and products, which is also considered to be exceptionally good.  None of the customers questioned had previously had a complaint with Active Digital’s service and they stated that they would happily recommend Active Digital to others.

2006

Finalists at Kent Business Awards

Finalists at Kent Business Awards

At the Kent Business Awards 2006, Active Digital was a finalist for the Customer Service Award and we received excellent feedback and recognition for this award.

Diamond Award for Customer Satisfaction

Diamond Award for Customer Satisfaction
(Highest accreditation possible)

In an independent customer satisfaction survey carried out by QMS Plc, Active Digital achieved an overall satisfaction rating of 93.57%. We received a score of 94.44% for staff performance and 91.07% for service and products, which is considered to be exceptionally good. 

2005

Highly Commended’ at The Mobile Retailer Awards

Highly Commended’ at The Mobile Retailer Awards

At the prestigious Mobile Retailer Awards 2005, which is one of the highlights of the year for industry performance, Active Digital was 'highly commended' by the industry leaders for attracting and retaining customers and for achieving outstanding results in customer service.


 
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Business mobile solutions

Active digital provides the nation’s best mobile’s for business usage. Active digital specialises in complete, end to end, seamless business mobile solutions for businesses across the UK. Our business mobile solutions are aimed at small to large enterprises, with active service and support.

Business mobile phones

business mobile phones are available from a variety of network providers and a full range of manufacturers. Active Digital provides the best combination of network and equipment to deliver winning business mobile solutions that get you the best value for money. Active Digital has vast experience in the business mobile phone industry and can use its superior knowledge to devise unique strategies that can reduce costs and improve business mobile contracts in favour of its clients.

Business mobile contracts

Business mobile contracts can represent a significant business expense. Hiring regular telephone companies for business mobiles can be detrimental to business interests, because the costs involved are not proportional to the usage. At Active digital, we take great care to tailor business mobile contracts to your particular business needs, taking great care to keep your business interests at heart.

Business mobile contracts can incorporate some of latest business mobile solutions including advanced technologies such as Blackberry, Microsoft ActiveSync, Nokia intellisync, and even broadband and WiFi. Mobiles for business today mean a markedly different functionality than in the early days of the cellular industry. Mobiles for business can now provide a mobile office functionality, whereby office workers can perform all their duties efficiently on the go. This has created greater flexibility for today’s faced paced corporate world, and has significantly increased productivity.

Business mobile

Business mobile phones are a necessity for all businesses today. In the past, landline or regular telephones would suffice for the majority of business purposes. However, today, business mobiles are required in order for a business to keep up with the fast pace of the modern corporate world. Today, rapid decision making is a must for business, and business mobile phones can enable rapid business communication and make fast decision making possible.

Mobiles for business

Mobiles for business differ from regular mobile phones in that they are used more frequently, have great numbers of people using them, and transfer the usage cost to a single entity, in this case a business. Mobiles for business thus require specialised management, active budgeting and advanced procurement techniques. Many business mobile solutions providers offer very good deals on business mobile contracts and business mobile phones usage plans. A professional business mobile consultant like Active Digital can provide the best deal for a particular business, after analysing business mobile phones requirements.

T-MobileO2 Orange Vodafone