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Active Gurus

With Active Digital, you’ll receive your own dedicated Vantage Executive who will understand your needs, ensure your needs are met efficiently, and to keep you up to date with all of our new product launches and service improvements.

In addition to your Executive, you will also have an Active Guru to support you in your day to day mobile account queries, giving you two points of contact instead of one. This commitment has gained us award recognition year after year by UK and European wide independent customer service organisations

Our support team is here to answer your calls, 24 hours a day, 7 days a week.

Tel: 01892 835522


Network contact numbers:

If you need to contact O2 directly call: 0800 977 7337

or O2 Live chat –

Pay an O2 invoice: 0844 375 0203 or (automated payments) 0800 902 0003

If you need to contact Vodafone directly call: 08700 700 191

For more help and support, please view our customer user guide