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Active Support

What our customers say…

“Working with Active has ensured that we provide a first class service for our company, issues are dealt with promptly and constructively and we receive regular updates on new service opportunities. Active have also helped to ensure that we keep our costs under control and monitor adherence to the contract with O2.” CIO, Sanofi UK & Ireland

Award winning customer support

Our support team is available 24 hours a day, 365 days a year, to help with every aspect of service. We answer 98% of all calls personally within just 3 rings, delivering a refreshing, personal service and you won't be placed in a queuing system.

We understand that a reliable communication platform is vital to a business and mobile phones play an essential part in how we run businesses today.

Every time we have contact with a customer, new or existing, our promise is to deliver an exceptional experience. When contacting us, you’ll always get through to a human being – not a recorded message.

Our mobile repair, loan and urgent replacement service, ensures that you are never without a working device and our highly trained data support team are here to guide you with technical know-how, for example, how to back up contacts and what to do when your phone is lost or stolen.

Free mobile health check

Our free mobile health check can analyse your existing communications platform, giving you a plan of how to get employees more connected and productive with bespoke built tariff rates, 4G and digital apps. Active Digital has over 18 years of knowledge, experience and has a host of additional, digital solutions including Microsoft Office 365, Box and McAfee to help your employees do more securely, even on the move.

British Cycling says.....

"At British Cycling we have some very high profile users which often require urgent requests,the team at Active Digital are aware of these people and are always quick to repsond. They make my life easiser!"

British Cycling