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Active Digital is committed to providing our clients with the best customer experience. Maintaining a real customer focus has enabled us to gain an impressive client portfolio. We have been winning customer service awards and accreditations yearly since 2005.

How is this relevant to your business? We make sure we are meeting the highest service standards. We will get in touch with you quarterly to ensure your expectations are being met, and take on board any feedback you may have. Active Digital will go the extra mile to rise to the standards that our existing customers happily recommend us for.

2016 - Double Award winner at O2 Direct Partner Awards

2016 - Finalist at The Mobile Industry Awards 

2016 - Winner of Two Employee Experience Awards

2015 - Double Award winner at O2 Direct Partner Awards

2015 - Finalists at ECCCSA - Employer of the Year

2015 - Finalists at Mobile News Awards - B2B Dealer under 100 Employees

2015 - Winner Front-line Team of the Year, Telecoms - Global Stevie Awards

2014 - Finalists for 2 Categories at ECCCSA

2014 - Finalists Mobile News Awards

2013 - Top 4 for Leadership in Customer Service at ECCCSA

2012 - O2 Partner of the Year

2011 - O2 Fixed Partner of the Year

2010 - Finalists at National Customer Services Awards

2009 - Winner - West Kent Business Awards

2008 - Winner - National Customer Service Awards

2008 - Winner - Kent Invicta Chamber Awards

2007 - Top 4 Female Entrepreneur Fast Growth Business Awards

2007 - Winner - National Customer Service Awards

2006 - Winner - Diamond Award for Customer Satisfaction, QMS Plc

2005 - Winner - Mobile Retailer Awards

"The company wowed the judges with an enthusiastic presentation showing the different products and strategies it had successfully introduced in the past year. The panel were blown away by Active Digital's ability to develop new products and services for a diverse range of customers from Saracens Rugby Club to Iron Maiden" (Mobile Industry Awards 2015 Magazine)

O2 Partner Awards

Active Digital remain as one of O2’s most respected partners, resulting in the Top Partner of Year Awards for the last three, consecutive years.

Since being Fixed Partner of the Year in 2011, Partner of the Year in 2012, we continue to go from strength to strength. In 2015 and 2016, Active Digital scooped both the O2 Partner Customer Excellence Award and the Digital Excellence Awards. One of only a small number of partners to exclusivity achieve both.


If you wish to be part of our customer service experience, please contact us.